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ADAD-1477522

Sarcasm: It slips off my fingers so quickly I don't know what happens!!!
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Does there need to be a change of leadership at JNJ

Fri Jul 9, 2010 9:46 AM EDT
health, recalls, tylenol, consumer-safety, safety-lapses, investor-frustration, leadership-lapses
By ADad-1477522
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Not since the "tampering" scandal of 1982, has JNJ suffered such public humiliation. McNeil Pharmaceutical Labs, a division of JNJ has been hit again... and is taking down the "parent" company. Has the leadership of JNJ become complacent??? Maybe. Has there been huge safety issues that have gone unaddressed. In my view, yes.

As a consumer and investor, I have a lot of interest that JNJ right the ship, quickly. Because, as I see it, it's been too lax in its behavior towards safety of its products. They have gotten very "drone-like". They put out the product and that's all that matters. Yet, in my view, it's not just putting out a product, but following *proper* safety procedures, to ensure that the product is the safest it can be for the end user.

I realize, "accidents" happen. Yet, management has a responsibility to make sure various procedures are followed. This was *NOT* done. Therefore, I think it's about time to ask for the resignation of several people at JNJ.

Why ask for the resignation: Simple, by not following proper procedures; the company failed to live up to it's reputation. It hid information about it's products, and instead, sent out *armies* of "buyers" to get the product of the shelves. I consider that deceptive business practices.

Until the consumer is once again, put first; I believe it's going to be a long time before JNJ will be the *TRUSTED* company, it once was. As an investor, I am very angry that the management of the company has allowed continual "lapses" to happen. People were not doing the job they were hired to do. Contamination happened. This all put the buying consumer at risk. That, to me, as an investor is unacceptable. I hope heads will roll at JNJ and McNeil Labs (where Tylenol (TM) is made).

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  • Public Discussion (20)
ADad-1477522

CoH, Please

    Reply#1 - Fri Jul 9, 2010 9:50 AM EDT
    Holly-348328

    Maybe Casey Johnson's suicide has kept things in robot mode.

      Reply#2 - Fri Jul 9, 2010 4:05 PM EDT
      freebirdreaming

      how do you feel as a human being?........... as an investor........... pfffssst.

        Reply#3 - Fri Jul 9, 2010 4:19 PM EDT
        ADad-1477522

        freebirdreaming: I'm not sure what ur gettin' at: "how do you feel as a human being?". I empathize w her loss, yet, I can not change that. And Casey Johnson died of natural causes, not suicide. The reason I wrote "an investor" was for disclosure reasons... So that there was no conflict. The fact that u don't like that I am investor doesn't bother me.

          #3.1 - Fri Jul 9, 2010 7:21 PM EDT
          freebirdreaming

          disclosure.

          ok.

            #3.2 - Fri Jul 9, 2010 8:53 PM EDT
            ADad-1477522

            :-)

              #3.3 - Fri Jul 9, 2010 10:55 PM EDT
              Reply
              ADad-1477522

              Holly: That's an interesting viewpoint. Yet, I don't think that her death and the lax safety procedures and contamination of various lots of Tylenol (tm) can be linked. And it is not just McNeil Labs that has had issues w safety procedures. DePuy (also a division of JNJ and maker a neurosurgical implant) has also had issues w safety and cleanliness. Over time, people get lazy and sometimes forget to wash equipment, or wash their own hands, etc. It happens.

                Reply#4 - Fri Jul 9, 2010 4:29 PM EDT
                freebirdreaming

                I was watching the news about the gulf coast........ and the corporate mess that is taking place........ I got a headache, and thought about taking a tylenol. nope, don't wanna do that...

                this place is a mess.

                  Reply#5 - Fri Jul 9, 2010 4:41 PM EDT
                  ADad-1477522

                  freebird: depends on when u got the Tylenol.

                  Check out:

                  http://www.mcneilproductrecall.com/

                    #5.1 - Fri Jul 9, 2010 5:05 PM EDT
                    freebirdreaming

                    i will never take another tylenol as long as i live

                    yeah, that makes sense.

                    thanks anyway.

                      #5.2 - Fri Jul 9, 2010 6:55 PM EDT
                      ADad-1477522

                      freebirdreaming:

                      i will never take another tylenol as long as i live

                      Well, there r those of us who have to watch what we take... There r a lot of drugs out there that don't work (for me), for instance. But I can understand ur concerns, too.

                        #5.3 - Fri Jul 9, 2010 7:15 PM EDT
                        Reply
                        73ray99

                        JNJ held a strong position in the market with regards safety and used to have good compliance before I left a couple of years ago. One explanation I can give is that they handle marketing responsibilities for many affiliates and other external companies. The standards of which are all different at different times. People could argue this is wrong but they would be lying. As regards Tyelnol specifically. It's a product that has been marketed for years as far as I can understand. The safety profile should well standardised by now. If there is a specific type of person who has a propensity to SAE's with the product this should be highlighted globally on it's labelling. Most safety professionals who have worked for similar companies would tell you the same. The safety regulations for the product are openly available on the FDA website from which I'm sure, you will be able to get a clearer view. If it is an issue that is really bothering you see if you can contact a Local Safety Officer and they will be able to go through with you the common problems with pharmaceuticals in general.

                        As regards a leadership change. Bring their executives up on their credo. I believe it's something they're rather proud of.

                          Reply#6 - Sun Jul 11, 2010 12:08 PM EDT
                          73ray99

                          I'm not sure whether you mean marketing or safety. As the marketing authorisation holders for a wide range of therapies for different companies they used to have global reporting responsibilities. The measure of which is correlated to industry wide compliance with respect reporting. Ideally it would be 100%. Though this doesn't always happen because of a wide range of mistakes. If a company chronically mis-marketed aspects of safety the repercussions could be costly in as much as the FDA, EMEA etc would want to know about it.

                          "Different times." There are many reasons for communication failures and the responsibility for it is not normally down to just one person. These would be similar to that in many offices that deal with high volumes of requests. If one person gets the blame I would guess it will normally be a boss covering a more general problem. Though it could be a wide range of issues.

                          Note above. I have spelt "Tyelnol" wrong. It should be "Tylenol". It's small clerical error that would be picked up in a safety department. Poor spelling is slack, especially with regards pharmacy. Though poor pharmacy would be what lead to a wider investigation, I would guess. If a prescriber, pharmacist etc, spelt the name of product wrong they should be reported.

                          As regards pharmacy there are two types of production process. Batch and continuous. I would Google these words and investigate there relevance with respect Tylenol production. If a batch process was used it is likely that only that batch would be faulty in which case it would investigated.

                            #6.1 - Mon Jul 12, 2010 9:51 AM EDT
                            ADad-1477522

                            73ray99: Great information. I was referrin' to "safety". They have had their issues. For instance the pallets they used were contaminated and that affected the latest recall. I also have a CHPV that has been recalled once due to *possible* contamination, so I had to have it removed and another put in, but that was a few yrs ago.

                            I am concerned that there r some in JNJ that r lax in their jobs becuz they have become "routine". There may be a need for a *shake-up*, so that people stay focused on proper regulations and safety procedures.

                            With JNJ having so many subsidiaries, I'm wonderin' if they may be putting *profit* above safety. JNJ has been an awesome company and will return to that... I have confidence in them. Yet, they need to get control of the various issues regarding the various recalls.

                              #6.2 - Mon Jul 12, 2010 10:14 AM EDT
                              73ray99

                              I guess it's possible. Though the very fact that tasks are routine would mean it is unlikely there will be any huge mistakes. It's a competitive industry so people who are uninterested are encouraged to move on to another job function. Apparently JNJ pay above that market rate though I honestly couldn't tell you whether it is true or not. I would doubt that people are deliberately lazy. I guess someone may be employed out of position and this could lead to difficulties. Either that or some kind of personal dispute which could happen in any workplace.

                              As far as I understand drug safety and pharmacovigilance with respect clinical trials and postmarketing study has only been an active part of the industry since 1998 or so and has been slowly evolving since then. Most companies have had "difficulties" of some kind I would expect. Though it is how they deal with them that sets them apart.

                              What is the "CHPV" you mentioned? It's not a term I heard before.

                              • 1 vote
                              #6.3 - Mon Jul 12, 2010 11:00 AM EDT
                              ADad-1477522

                              I'm thinkin' they r gonna be takin' a closer look at the pallets they use, from now on. What a fiasco, for them.

                              Yeah, I can relate to havin' people not usually doin' the job (especially durin' sicknesses, or vaca's).

                              I would doubt that people are deliberately lazy.

                              Apparently, u have never been employed by the gov't... lol. I can say that becuz I was in two different agencies... There be a lot of lazy people that work in gov't. But, that's another topic altogether, that I might right about;-)

                              As for CHPV, it's Codman-Haikim Programmable Valve (it's a treatment for hydrocephalus)

                              http://www.codman.com/DePuy/products/Products/Hydro/CHPV/index.html.

                              Codman was purchased by JNJ yrs ago and is now under the umbrella of the DePuy subsidiary.

                                #6.4 - Mon Jul 12, 2010 2:51 PM EDT
                                73ray99

                                I live in the UK. You're right. I've not ever been on the government payroll. In the UK, government workers are fiercely defensive of their unions and pensions etc. If you're a private sector worker like I have been, it feels like you just have to roll with the punches and take what's coming. There's not much else to it as far as I have been informed.

                                I guess one thing I could do if I was rich and had shares would be to put pressure on the public sector who most definitely purchase from the private. Whether it be physical product or a skilled service. I do have shares but I have little ability to tip the scales financially as an individual. I would guess there are not many people in the same position in the UK.

                                When I was employed at JNJ I worked hard most of the time. It strikes me that others can often find an excuse for calling someone else lazy, especially if they have a problem/s of their own. That's just my point of view.

                                The device looks like it is something for someone who needs it to be clean. Is it for intravenous anti-biotics? Not a nice place to have to think about having an infection.

                                  #6.5 - Tue Jul 13, 2010 10:36 AM EDT
                                  ADad-1477522

                                  The device looks like it is something for someone who needs it to be clean. Is it for intravenous anti-biotics? Not a nice place to have to think about having an infection.

                                  Oh yeah... It needs to be nice and *sterile*. It's part of what drains off the excess fluid from my brain (congenital hydrocephalus). There was one time, I went in and had one removed and a new one placed. Then I get a note from my neurosurgeon sayin' that they got a fax from JNJ sayin' that they recalled the valve and shunt tubing due to possible contamination. But that was almost 10 yrs ago. My neurosurgeon put in a new valve and shunt tubin' and sent me on my way.

                                  I get quite concerned when I see JNJ in the news. The company and it's products keep me alive... For now, I like living... It's better then bein' dust... but that time will come...

                                    #6.6 - Tue Jul 13, 2010 11:02 AM EDT
                                    73ray99

                                    Your local safety officer will probably be the first point of contact for health care professionals in your area. This will probably be for McNeil rather than JNJ as a whole. It's possible to contact them yourself and ask them about the safety of their product although they will probably just quote you the safety documentation that comes on the packet insert as this is all they are legally obliged to do.

                                    I would guess the case you are talking about specifically has already been reported. If not, perhaps try here.

                                    http://www.fda.gov/MedicalDevices/Safety/default.htm

                                      #6.7 - Tue Jul 13, 2010 11:50 AM EDT
                                      Reply
                                      ADad-1477522

                                      73ray99:

                                      JNJ held a strong position in the market with regards safety and used to have good compliance before I left a couple of years ago.

                                      They have always been a company I felt I could trust. The fact that they have a centralized marketing dept, makes sense (to me).

                                      The standards of which are all different at different times.

                                      Could u expand on that??? I'm not clear on what u mean by "at different times".

                                      With Tylenol, the reason they give for one of the recalls is due to the pallets that they had the Tylenol on was somehow contaminated and gave off a funky smell to the lots stored on them. Then also there was a "mold" smell and they had to recall that lot(s).

                                      It's been frustratin', as a consumer, to get the product. Never since the '80's has there been such a problem w JNJ and it's subsidiaries.

                                      Your advice about getting in touch w the LSO makes sense. I'll have to follow up on that. Thanx for the feedback;-)

                                        Reply#7 - Sun Jul 11, 2010 3:01 PM EDT
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